What services do you offer?

DCC Associates provides specialized consulting for home health and hospice agencies using Homecare Homebase. Services include fractional HCHB Super User support, workflow and forms optimization, HCHB analytics and executive dashboards, revenue cycle workflow support, and temporary or fractional Clinical IT coverage.

How do I get started?

Getting started begins with a short discovery call to review your current Homecare Homebase setup, service lines, and priorities. Based on that discussion, DCC recommends an initial scope and monthly tier. Once access is granted, work typically begins immediately with a focus on near-term operational improvements.

What makes you different?

DCC works exclusively with Homecare Homebase agencies and provides hands-on execution rather than advisory slide decks. The team focuses on how HCHB configuration, clinical workflows, analytics, and revenue cycle operations work together so improvements are practical, measurable, and sustainable.

What's your pricing model?

DCC uses monthly pricing tiers based on scope and actual usage, with overage billed in short increments if needed. Engagements are typically month-to-month with 30 days notice and are designed to be more cost-effective than hiring full-time Clinical IT or analytics staff.

What's it like to work with you?

Clients work directly with senior HCHB experts and experience fast response times, minimal unnecessary meetings, and clear ownership of work. Engagements prioritize execution and outcomes such as cleaner workflows, reduced ticket backlog, and more reliable reporting.

How can I contact you?

DCC Associates can be contacted by email or by scheduling a call through the online calendar. Agencies unsure where to start can book a short check-in to determine the appropriate service and scope.

FAQ | Enhance Your HCHB Operations – Get Started — DCC Associates

Your Questions, Answered

DCC Associates provides fractional, expert-level support for home health and hospice agencies using Homecare Homebase.
Our core services include:
• HCHB Super User support
• System optimization, accelerated decision making
• Forms, pathways, assessments, orders, and permissions
• Troubleshooting complex issues that internal teams get stuck on
• HCHB Analytics & Reporting
• Executive dashboards and branch scorecards
• Referral source performance and conversion tracking
• Order turnaround, AR bottlenecks, productivity, census trends
• Log shipping and advanced reporting support
• Revenue Cycle & Operations Support
• Claims cleanup
• Held claims, orders, auths, and payer setup reviews
• RCM process audits and automation guidance
• Temporary or Fractional Clinical IT Coverage
• Backfilling vacant Clinical IT or HCHB analyst roles
• Ticket triage and day-to-day system ownership
• Much more…
We work exclusively with HCHB agencies and vendors. No other EMRs.
The fastest path is a short discovery call.
We typically:
1. Review your agency size, service lines, and pain points
2. Identify whether Super User, Analytics, RCM, or a combination makes sense
3. Recommend a starting tier and scope
4. Send a simple SOW and get access
There is no long onboarding cycle. Contracts are. month to month. Most agencies see progress in the first week.
Three things, objectively:
1. We are operators, not a big consulting firm
  Everyone on our team has lived inside HCHB as a Super User, Analyst, or Clinical IT leader.
2. We do the work, not just advise
  We configure, build, clean up, and fix. This is not powerpoints.
3. We integrate across teams
  Super User work, Analytics, RCM and other departments like HR and IT are all connected. Most people only see one lane at a time. We see the whole system.
Agencies typically come to us after:
- Internal Super Users are overwhelmed or turnover
- HCHB classes did not translate into real results, (Users had to go back to their day-to-day and couldn’t capitalize on their new knowledge.)
- Reports exist but leadership does not trust the numbers
- RCS team or billing vendors cannot fix upstream setup or training issues
We use simple, predictable monthly pricing.
• Monthly retainer tiers
• No long-term lock-in
• Hours can rollover for analytics packages
• Higher efficiency than hiring an internal FTE (Up to 80% savings)
Most agencies spend far less than the cost of one full-time Clinical IT or analyst, while getting senior-level expertise when they need it.
Exact pricing depends on scope and service mix.
Direct and practical.
• One or two clear points of contact
• Fast response times
• Minimal meetings
• Clear ownership of tasks
• Check-ins focused on outcomes, not status updates
We work best with agencies that want things fixed and improved, not endlessly discussed.
You can:
- Schedule a call directly through our calendar
- Email us
If you are looking for serious Homecare Homebase expertise, you are in the right place.

Homecare Homebase (HCHB) Consulting & Expertise for Home Health and Hospice Providers

DCC Associates is a specialized consulting team that supports Home Health, Hospice and other post-acute agencies using Homecare Homebase (HCHB), as well as vendors partnering, or hoping to integrate with HCHB.

We provide fractional HCHB Super User coverage, workflow and forms optimization, integration support and implementation, HCHB analytics and executive dashboards, revenue cycle support and much more. Everything is tied directly to how your team, your processes and your technology, including HCHB, is configured.

We guide your teams to the solutions that top performing agencies are using. Home Health and Hospice agencies bring us in when they need faster issue resolution, cleaner processes, clearer reporting, and a practical path to standardize operations across branches without hiring a full internal Clinical IT team. Agencies who have given up on HCHB optimization find new excitement through he solutions that we deliver.